FAQ

Q: Do you offer Cash on Delivery (COD) for orders?
A: Yes, we offer COD! To confirm your order, a 200 Rs advance is required via Bank Transfer, JazzCash, or Easypaisa. The remaining amount can be paid upon delivery.

Q: Can I track my order?
A: Absolutely! Once your order is shipped, we’ll send you a tracking number so you can easily monitor its progress.

Q: What should I do if I received a defective or damaged product?
A: If you receive a damaged or defective item, please contact us within 3 days of delivery. We’ll help you with a replacement or a refund.

Q: Who should I contact if I encounter an issue with my order?
A: For any issues or questions about your order, reach out to our support team via Info@raxons.store and we’ll assist you.

Q: Are there any hidden charges on my order?
A: No hidden charges here! The total cost at checkout includes everything—no surprises.

Q: Do you offer discounts or promotions?
A: Yes! Be sure to follow us on social media and subscribe to our newsletter to stay updated on exclusive offers, sales, and promotions.

Q: Is checkout on your site secure?
A: Yes, our checkout is fully secure, and your transactions are protected.